It is the buyer’s responsibility to review all terms and conditions before purchasing.
SHIPPING
Only curbside delivery is offered. The seller does not offer or arrange for inside delivery.
Lift gate services are available for $95. Contact us to make payment for Lift Gate.
Our Shipping calculator only calculates Business Addresses only. Please call us directly for a quote for a residential address for LTL shipments. This does not apply to FedEx small packages.
Insurance on shipments is provided as long as it is Noted on the Bill of Lading. Please make sure that you thoroughly inspect your merchandise. We take every precaution to insure that your order is packed properly and to the Freight Company Standards. However occasionally accidents happen out of our control during shipping. That is why it is Crucial for you to inspect the Merchandise Completely before signing for it. If you sign the Bill of Lading Free of Defects and Later discover damage or defects the insurance will not cover and you will own the Merchandise completely.When you sign for your shipment, you are signing that it was received in good condition. Any damage must be noted on the bill of lading or the shipment must be refused. You must do this or any damage to your shipment will not be covered. Everything is sent out insured, but you must fully inspect the shipment before you sign for it to make sure you are covered.
Free shipping promotions are granted with the agreement that the merchandise will be kept. Any amount disclosed as Shipping Promotion will be considered as part of original shipping costs during a refund calculation.
TAXES
Sales tax of 7% is charged on all items received in Georgia or picked up from our warehouse.
PAYMENTS
The buyer is responsible for paying for the item and for all taxes and fees mentioned above.
All orders are on a prepaid basis. Payments will be processed immediately in full.
Payment may be made with American Express, Visa, MasterCard and Discover. Customers may enter credit card information with confidence via our secure server.
WE ACCEPT CREDIT CARDS DRAWN ONLY ON U.S. BANKS.
Payment via wire transfer must be Pre-approved by Seller. The buyer must pay all fees charged by his bank so that Seller receives the full payment amount (in U.S. dollars).
Money orders and certified bank checks are accepted. However, these forms of payment slow down the order process.
CANCELLATION POLICY
Any request for cancellation must be made to Seller before order ships out otherwise freight charges and restock fee of 25% will be implemented.
DELIVERY AND RECEIPT OF ORDER
Orders usually ship within 3 business days after payment has been processed.
There is NO GUARANTEE OF SHIPPING TIMES. If you have questions about the status of your order, check your customer account on our web site or contact us by phone or email.
We may request additional confirmation such as shipping information that may delay order processing.
The buyer pays all costs relating to the shipment, including charges by the shipping company that were not paid during check out. These might include, but are not limited to: additional charges due to inaccurate information provided to Seller relating to the delivery, charges due to failed delivery attempt(s) by the shipping company, etc.
Any shipment that is refused or cannot be delivered and is returned by the carrier will be considered an unauthorized return.
The buyer is responsible for inspecting the shipment during delivery by the shipping company for damages, both obvious and hidden. The buyer will accept the delivery and note on the delivery receipt any damages or concerns.
Failure to notate any defects could result in a significant reduction in the carrier’s liability during damage claims.
The buyer is responsible for filing any loss or damage claims in the manner and time frame directed by the carrier.
Shipping companies do not allow third parties to file or get involved in a damage claim. Seller is a third party in the shipment of most of the items it sells. Seller will willingly assist the buyer with the filing and handling of the claims based on the buyer’s needs and requests.
The buyer is responsible for any concerns, issues, or charges for these shipments and agrees to hold Seller, its suppliers, and its vendors harmless.
WARRANTIES AND MERCHANDISE CONDITION
Standard 1 Year Warranty on all goods.
Improper installations may cause malfunction and may void any warranty.
REPORTING OF PROBLEMS
The buyer must notify Seller of any refused shipments.
RETURN POLICY
Return requests must be made within 30 days of receipt of the item.
Buyer incurs cost of shipping both to and from delivery location.
Approval of return requests is at the sole discretion of Seller.
A standard restock fee of 25% will be applied to returns. This may be modified at the discretion of Seller. * The buyer must reach a return agreement with the Seller in writing and obtain a Return Authorization number prior to returning any items.
Merchandise must be returned complete with original packaging, accessories and instructions, and wrapped securely to protect from damage in the shipping process.
Refused and returned goods will be inspected to assess condition and re-saleability.
REFUND POLICY
The buyer will be responsible for the following costs unless otherwise stated in writing by Seller
